Unable to View Active Reports in Mozilla Firefox
When you try to view an active report in the Mozilla Firefox browser, you may see a blank page or the following message.
Your report is ready and will download to your Web browser in a few moments.
However, the report never appears. This problem occurs in the following scenarios:
- You try to open the saved output of an active report in IBM® Cognos® Connection.
- You try to run an active report from within IBM Cognos Report Studio.
The issue is with the UnMHT add-on, and was reported on the UnMHT Warehouse Web site.
A solution was implemented for each scenario to work around the issue when using the Mozilla Firefox browser.
- When you try to view an active report in IBM Cognos Connection, instead of opening directly, the download dialog box appears, prompting you to open or save the report.
- In Report Studio, the default action is Download Active
Report when clicking the run report button .
Note that if you click the drop-down arrow and choose Run Active Report, the report will not render.