MSR-PD-0012 error when importing external data

When you try to import an external data file, you receive an MSR-PD-0012 error.

MSR-PD-0012: Unable to upload the specified external data file. It exceeds the permitted file size of "0(KB)", as specified by your system administrator.

This error occurs when the size of the file you are trying to import is greater than the value specified for the Maximum external data file size (KB) governor in the Framework Manager model.

To resolve the issue, the modeler must update the governor, save the model, and republish the package.

Parent topic: Problems Creating Reports