Cognos Mobile logging capabilities

Logging for IBM® Cognos® Mobile is provided by the product own logging capabilities and by logging capabilities in IBM Cognos Business Intelligence.

Both logging methods produce log files that are used to monitor activities and troubleshoot problems. These files are located in the c10_location/logs directory. The configuration files located in the c10_location/configuration directory, with the application tier components, are used to modify the Cognos Mobile logging capabilities.

Both logging methods can coexist at the same time. For example, the default Mobile logging mechanism can be used to track the Mobile service activity and the Cognos BI logging mechanism can be used to enable debug tracing. Audit logging is available only through the Cognos BI logging capabilities.

Events associated with starting and stopping the Cognos Mobile service are logged in the Cognos BI c10_location/logs/cogserver.log file.

In addition to the Cognos Mobile and Cognos BI logging capabilities, you can use the iOS and Android diagnostic capabilities to log events associated with the Cognos Mobile native apps.