You can use logs to diagnose a problem that
is occurring for one or more specific users.
You temporarily
set logging to occur for the specified users only. After the problem
is resolved, you disable the user-specific logging and resume normal
logging without interfering with existing logging settings.
You
enable and disable logging for specific users by using the Remote
Process service for Java™ Management
Extensions (JMX), a technology that supplies tools to manage and monitor
applications and service-oriented networks. You connect to the JMX
Remote Process service using the jconsole executable that is provided
with the Java JDK. By default,
output from the user-specific logging is saved in the c10_location\logs directory.
Before you begin
You must first enable user-specific logging for IBM® Cognos® Business
Intelligence. For more information, see the IBM Cognos Business
Intelligence Installation and Configuration Guide.
Procedure
- Connect to the JMX Remote Process service by launching
the jconsole executable and specifying the following
information:
- The URL to connect to the data. For example,
service:jmx:rmi://Content_Manager_server/jndi/rmi://monitoring_server:<JMXport>/proxyserver
where
JMXport is the value from External
JMX port in IBM Cognos Configuration, and Content_Manager_server and monitoring_server are
computer names. Do not use the name localhost, even if connecting
locally.
- The user ID and password to secure the connection.
- The values from External JMX credential in IBM Cognos Configuration.
- In the remote process server connection window, expand com.cognos, Metrics, camAsyncAA, http://c10_server_name:port_number/p2pd and
select the Operations node.
- Copy the user's CAMID into the enableDyeTrace field
and click the enableDyeTrace button.
Tip: In IBM Cognos Administration, you can find the CAMID
by doing the following:
- Click the Security tab and then click Users,
Groups, and Roles.
- Click Set properties for the user and then
click View the search path, ID and URL
You must have the required permissions to access IBM
Cognos Administration. For more information, see Secured Functions and Features.
- To verify that you enabled the user correctly, navigate
to Attributes and view the contents of the DyeTracedUsers setting.
