Showing attachments in IBM Lotus Notes

When chart reports are sent as E-mail attachments, they may not be shown properly in Lotus Notes®. You can specify that .png file types be automatically converted to .jpg to avoid this possibility.

Procedure

  1. In IBM Cognos Administration, on the Status tab, click System.
  2. From the All Servers drop-down menu, click Services, Delivery.
  3. For the drop-down menu next to DeliveryService, click Set properties.
  4. Click the Settings tab.
  5. Next to Environment, click Edit.
  6. Select the Override the settings acquired from the parent entry check box.
  7. In the Parameter column, type the parameter name lotus.compatibility.mode.
  8. In the Value column, type true.
  9. Click OK.
  10. In the Set properties page, click OK.

Results

Chart reports are converted to .jpg files and appear properly in Lotus Notes.
Parent topic: Customizing the Functionality of IBM Cognos Software