View Full Details for Secure Error Messages

You can view full error details, which may contain sensitive information.

Some IBM® Cognos® error messages may contain sensitive information such as server names. By default, the IBM Cognos Application Firewall secure error messages option is enabled. Users are presented with information that indicates only that an error has taken place.

If you have the appropriate permissions, you can retrieve full error details. You may also want to see log messages, refer to Log Messages.

Procedure

Find the error code ID in the user error message. For example, the error number in the following message is secureErrorID:2004-05-25-15:44:11.296-#9:
An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2004-05-25-15:44:11.296-#9
Open the cogserver.log file using a text editor.
The file is located in c10_location/logs.
Search for the error code ID to locate the applicable error message.