Approval Requests and Ad-hoc Tasks

You can create approval requests using Event Studio.

For more information, see the Event Studio User Guide.

You can create ad-hoc tasks from your task inbox. For more information, see Create an Ad-hoc Task.

An approval request or ad-hoc task can have various recipients:
  • a task owner - one specific user
  • potential owners - multiple users, groups, roles, or distribution lists
  • stakeholders - one or more interested parties, who are not potential owners

If a task only has one potential owner, that user automatically becomes the task owner. If a task has multiple owners, the user who claims the task becomes the task owner.

It is possible to create a task with one or more stakeholders, but no owner or potential owners. In this case, stakeholders can assign potential owners after it has been created.

Task Status

The status of an approval request or ad-hoc task can be one of the following:

  • Not Started - the task is waiting to be started.
  • Started - the task has an owner and is in progress.
  • Completed - the owner has complete the task.
  • Canceled - the task has been canceled by a recipient.